Dinner in the Sky Thailand

Customer Service Hours (10:00 AM - 09:00 PM)

Frequently Asked Questions

Can Someone With A Disability Experience Dinner In The Sky?

Experience is possible for wheelchair users and people with mild disabilities, **BUT** please write to us in advance **BEFORE** purchasing your seat with a detailed explanation on your condition for our safety officer to evaluate and advise accordingly.

How Many People Can Sit Around The Table?

Dinner in the Sky table can sit a maximum of 22 people per session.

How Long Does Each Experience Last?

The dining experience in the sky will take approximately 90 (for 1 hour flight) minutes as follow, 15 minutes for belting guests, 60 minutes for flight duration and 15 minutes for unbelting guests. Guests are to register at the Lounge tent at least 30 minutes before the time of the session. Failure to reach on time will deem your admission as forfeited with no refunds given. You must arrive one hour before.

What Happens If It Rains BEFORE The Experience Takes Place?

The organizers has the rights to delay the experience/ flight of the table (at the organizers’ discretion but with a maximum delay of 15 miniutes) to wait for the rain to stop. If the rain still does not stop during or after this time, the dinner experience will be Cancelled and refund policy will be as follow For people who have weather insurance: A 100% of the ticket price + meals and drinks will be served. If there is no weather insurance, we will refund 50% of the ticket price. Food and drinks will still be served.

What If I Have To Use The Restroom?

All guests are recommended to use the restroom prior to taking their seats. However if there is an emergency and you need to use the restroom during your flight, the platform table will be lowered , but you will not be able to continue the flight session.

Is The Experience Safe?

Yes it is. All concepts are designed according to German norm DIN 4112. The table is built in Belgium and all drawings, calculations and simulations are tested by TÜV Rhineland. A global provider of technical, safety, and certification services. This obsession for safety is probably one of the reasons why the experience is now operated in more than 50 countries and got the official authorizations from some of the toughest countries in the world. Thousands of Dinner in the Sky experience has taken place since its launch in May 2006. 

How High Does The Table Go?

The table can go up to a maximum of 45-50 meters. However, the actual height of the table during the experience it is at the organizer’s discretion, based on weather conditions.

What Happens If I don’t show up? Can I Get A Refund?

The refund will be given in cash ONLY at the event location. If you have taken weather insurance, you will receive a 100% refund. If you have not taken insurance, you will receive a 50% refund

Is The Seat Transferable?

Seats purchased cannot be transferable to another person. Consideration for transfer will however be given if you can provide evidence of double purchase. A written request to transfer will have to be submitted to the organizer via email: phuket@dits.asia at least 24 hours before the affected session. The organizer will evaluate the request and reserves the right to make all final decisions on this.

What If My Session Is Cancelled?

The experience will only be cancelled if there are major occurrences such as natural disasters, bad weather, etc. Or at the organizer’s discretion.

Why Shall I Reach 60 Minutes Prior The Session?

Once you reach on your time (60 minutes prior the session) there will be a waiting lounge with a welcoming drinks waiting for you, the customers will be signing a at the reception, and will have a safety briefing prior the session.

Is Smoking Allowed?

Dinner in the sky Phuket is a non-smoking event for safety reasons.

Is There Any Dress Code?

Dinner in the sky is a breathtaking life experience, your clothing at that time should be at the least you worry about. As a result, you should get dressed comfortably and warm during cold & breezy nights, while you could think of avoiding skirts, Abaya and open shoes.

Can I Change My Food Menu?

We have a menu with different options for the main course, appetizers, desserts and drinks.

Can I Bring My Own Food And/Or Drinks?

We strictly prohibit outside food or drinks to be brought into the event area.